Shipping
The majority of our products are made to order. That means when you place an order, a printer gets cued up to start creating your item. We don't keep inventory due to the high number of products and variations that we offer. Our goal is to ship orders within 3-5 business days, but can take up to 15 business days depending on size of order and current backlog.
For the best estimate on shipping time, view the header above. It is updated regularly and will provide you with the best estimate on when your order will ship.
All orders with in the US over $100 quality for free standard shipping in checkout.
International Orders
We are now excited to offer free shipping to select international countries with order totals over $225 USD. Your subtotal must hit this total after all discounts and promotions have been applied. The following countries are included in this promotion:
Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, Colombia, Croatia, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Vietnam
These orders are shipped with an economy shipping rate that can take 1-4+ weeks for delivery. Your order may also be split into multiple shipments to reduce the postage rate. We are not responsible for any import or duty fees associated with the shipments.
For all International orders under $225, the following shipping rates will be applied:
| Weight (Up to, not over) | Canada | Rest of World |
| 1/2 lb | $9.49 | $11.99 |
| 1 lb | $12.49 | 15.99 |
| 2 lb | $15.49 | $19.99 |
| 3 lb | $19.49 | $26.99 |
| 4 lb | $26.49 | $35.99 |
| Over 4 lb | Contact Us for Quote | Contact Us for Quote |
Tabletop Terrain reserves the right to correct shipping methods and costs for what is appropriate to your order and destination. Once an international order reaches the destination country, we can not be responsible for any issues with your customs agency. It is your responsibility to deal with your customs agency.
Order Cancellation
If you would like to cancel your order prior to shipment, send us a message as soon as possible. If your order has not yet started production, we will happily cancel your order. If your order has already started production, there may be a cancellation fee.
Return Policy
As everything is made to order, we do not accept returns. If there is a problem with your order, please contact us. We stand by our products and will go to great lengths to ensure all of our customers are happy with their product.