Tabletop Terrain is completely made to order. That means when you place an order, a printer gets cued up to start creating your print. We don't keep inventory due to the high number of products and variations that we offer. Our goal is to ship orders within 3-5 business days, but can take up to 15 business days depending on size of order and current backlog.
For the best estimate on ship time, view the header above. It is updated regularly and will provide you with the best estimate on when your order will ship.
Tabletop Terrain reserves the right to correct shipping methods and costs for what is appropriate to your order and destination. Once an international order reaches the destination country, we can not be responsible for any issues with your customs agency. It is your responsibility to deal with your customs agency. We suggest shipping via Priority International or DHL, if you select First Class International we cannot assume responsibility for lost or undelivered packages. We cannot be responsible for any fees or taxes imposed by your customs agency. You agree to this by placing an order with us.
Tabletop Terrain is completely made to order. That means when you place an order, a printer gets cued up to start creating your print. We don't keep inventory due to the high number of products and variations that we offer. If you decide that you would like to cancel your order, let us know asap and if we have not yet started production, we will gladly cancel your order for you. If the order has already started production, it cannot be canceled.
As everything is made to order, we do not accept returns. If there is a problem with your order, please contact us. We stand by our products and will go to great lengths to ensure all of our customers are happy with their product.